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OVERVIEW

This website is operated by PRO-Link, Inc. Throughout the site, the terms “we”, “us” and “our” refer to PRO-Link, Inc. PRO-Link, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read this agreement carefully before accessing this web site. By accessing this site or by placing an order with PRO-Link, Inc. via any means you accept these terms of use. By accessing the site, or by placing an order via any means, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site or place an order through any means.

THE NOTICES ON THIS PAGE ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOU MUST REVISIT THIS PAGE OFTEN TO LEARN OF CHANGES

Your use of this site or you placing an order through any means following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed.

All the content on this site is Copyright PRO-Link, Inc. All rights reserved.

Website Usage Restrictions

You may download and/or copy portions of the content provided that a) you retain all copyright, trademark or other proprietary notices contained on the content, b) do not modify or alter the content in any way and c) do not make content available to any third party. PRO-Link, Inc. reserves complete title and full intellectual property rights in any content that you download from this Website.

You agree to use this Website only for lawful purposes. The following are included, but not limited to, in strictly prohibited actions: i) misrepresenting the identity of a user; ii) tampering in any way with this Website; and iii) conducting any type of fraudulent activity.

Communications with PRO-Link, Inc.     

We welcome your comments regarding this site and/or the products and services we offer. However; comments, feedback, notes, messages, ideas, suggestions or other communications transmitted to PRO-Link, Inc. are viewed as non-confidential and nonproprietary. All communications to PRO-Link, Inc. becomes the exclusive property of PRO-Link, Inc. and you agree that by transmitting any communication you relinquish all rights and interests in same. PRO-Link, Inc. shall be free to reproduce, use, disclose, and distribute these communications at our discretion and without restriction. PRO-Link, Inc. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information. Furthermore, you will take all responsibility for the content of your communication and warrant that it does not violate any law, statute, ordinance or regulation or the intellectual property rights of third parties. You agree that PRO-Link, Inc. may copy all or part of your communication in any response(s) it makes to you.

Proprietary Rights and Trademarks

All product names, logos, trademarks, as well as other marks and trade names on this Website are the properties of PRO-Link, Inc., and their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.

The entire contents of this Website, including but not limited to text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information, and software (collectively, “Content”) are subject to copyright, trademark, or other proprietary rights or licenses held by PRO-Link, Inc. Except as provided in this agreement, you may not distribute, publish, transmit, reuse, repost, “and frame” the Content in any manner or sell or attempt to sell the Content.

Accuracy and Content

PRO-Link, Inc. works hard to ensure that the information provided on our site is accurate and up-to-date. However, due to the risk that information can change, or data could be received incorrectly, or human error occurred, PRO-Link, Inc. does not guarantee the accuracy or completeness of the information provided on this site. PRO-Link, Inc. reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and/or availability. Photos may vary. Pricing and shipping & handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

PRO-Link, Inc. does not warrant the accuracy, integrity or completeness of the content provided in this website. This also includes any advice or other similar information obtained by you from us though this website or in any PRO-Link, Inc. communication whether by voice, email, fax or any other type of communication. PRO-Link, Inc. makes no representation that the content provided in this website is applicable or appropriate for use in your application and/or location.

No Warranties; Limitation of Liability for Website, printed or electronic material

In no event shall PRO-Link, Inc., its Directors, Officers, Employees, Affiliates, Successors, or Assigns or Other Representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive or imputed), product liability, strict liability, or other theory, to you, or any other person or entity for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of this website, or any content on this website, or any type of advertisement, even if PRO-Link, Inc. or its representative(s) has been advised of the possibility of such damages. If you are dissatisfied with this website, or any other PRO-Link, Inc. printed or electronic material of any type and the content contained therein or these Terms and Conditions, your sole and exclusive remedy is to discontinue use of this website, or any other printed or electronic material. Some states do not allow the exclusion and limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Warranties; Limitation of Liability for Merchandise

All merchandise listed in this website, or in printed material or electronic communications have a limited 1 year warranty against manufacturing defect (to the extent allowed by law), unless otherwise specifically noted.

PRO-Link, Inc. disclaims any liability for product defect claims that are due to product misuse, improper product selection and/or misapplication and any description, picture or other information communicated does not express or imply a warranty that the products are merchantable or fit for a particular purpose. Any liability for consequential, incidental, special, exemplary, or punitive damages are expressly disclaimed. PRO-Link, Inc.’s liability in all events is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.

 

Personal Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Shipping - Risk of Loss

All items purchased from PRO-Link, Inc. are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. PRO-Link, Inc. is not responsible or liable for any damage arising from shipment.

Please click here for Shipping Information.

Return Policy

PRO-Link, Inc. reserves the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. Therefore, PRO-Link, Inc. encourages customers to use caution when placing an order. Any custom or special order, once placed, cannot be cancelled, nor the item returned or exchanged unless PRO-Link, Inc. expressly consents. Return orders for common stock items may be returned within 365 days from the date of purchase and is subject to a 20% restocking fee. Product that is discontinued, purchased on special discount, purchased as a blemished item or on closeout are not eligible for returns. Refunds are for the cost of product only; shipping and handling charges are not refundable.

You may click here to visit our Product Returns page.

 

Privacy

Please click here to visit our Privacy Policy page.

 

Severability

The Terms and Conditions constitute the entire agreement between you and PRO-Link, Inc. with respect to this website, any written or electronic communication or any type of PRO-Link, Inc. advertisement. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and PRO-Link, Inc. with respect to this website, any written or electronic communication or any type of PRO-Link, Inc. advertisement. No modification of the Terms and Conditions shall be effective unless it is authorized in writing by PRO-Link, Inc. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Choice of Law

By use of this website, any written or electronic communication or any type of PRO-Link, Inc. advertisement, you agree that the laws of the State of Arkansas, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and PRO-Link, Inc. or its subsidiaries.

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 PRO-Link Inc., is committed to keeping any and all personal information collected of those businesses and/or individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with PRO-Link Inc. of your commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to HAYSPEARS.COM and thus it shall govern any and all data collection and usage thereof. Through the use of www.hayspears.com you are herein consenting to the following data procedures expressed within this agreement.

            Collection of Information

            This website collects various types of information, such as:

  • Voluntarily provided information which may include your name address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the products you have requested.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal/business information only for the purpose for which it was requested and any additional uses specifically provided on this site.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

PRO-Link, Inc. may collect and may make use of the personal information to assist in the operation of our website and to ensure delivery of the product/services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.hayspears.com. PRO-Link, Inc. may also be in contact with you regarding completed surveys and/or questionnaires related to your opinion of current or potential future products/services that may be offered.

PRO-Link, Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

PRO-Link, Inc. may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in good faith belief that such action is deemed necessary or id required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon PRO-Link, Inc. and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of PRO-Link, Inc.; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of www.hayspears.com and/or the general public.

Children Under Age of 13

PRO-Link, Inc. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to This email address is being protected from spambots. You need JavaScript enabled to view it..

Security

PRO-Link, Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal and/or business information under our control.

PRO-Link, Inc. uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal/business information. In addition, PRO-Link, Inc. is a licensee of TRUSTe and the web site is also secured by VeriSign.

Changes to Privacy Policy Agreement

PRO-Link, Inc. reserves the right to update and/or change the terms of our privacy policy. And as such we will post those changes to our website homepage at www.hayspears.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time PRO-Link, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user and or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please contact us at the following email, telephone number or mailing address.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: (855) 818-8865

Mailing Address:

1900 Ford Ave Springdale, AR, 72764 USA

User Rating: 1 / 5

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  1. How long will it take to receive my order?
  2. How can I check the status of my order?
  3. How do I calculate my shipping charges?
  4. How long do backordered items take to ship?
  5. Will the freight truck driver unload my LTL shipment?
  6. If I have more than one item on my order and an item is on back order, do I get charged shipping twice?
  7. What taxes are applied to my order?
  8. What shipping carriers do you offer?

1. How long will it take to receive my order?

                                                                                       fedex map                                                                              

Ground

  • Standard
  • 2 Day
  • Next Day

LTL (Freight – Less Than Truckload)

  • Standard
  • Priority: Saves a day

The map graphic shows the approximate transit time for

Standard delivery. Transit times may vary by carrier or other

delivery conditions (i.e. weather, interline connections, etc…).

If you have a time sensitive shipment, call our office at

(855) 361-5987 to receive rates and options on guaranteed transit times.

2. How can I check the status of my order?

  • Tracking numbers are provided either on the sales invoice or can also be given if you call our office.
  • We are happy to track your package for you, or you are welcome to use the provided tracking number or freight PRO- number and visit the carrier’s web site for tracking information.

3. How do I calculate my shipping charges?

For orders placed through the online portal, we offer flat rate shipping based on your order total. Freight charges automatically populate when your order is completed. Dealer orders up to $2000 carry a minimum $75 shipping cost or actual freight cost, whichever is less. Dealer orders between $2,000 and $3,500 are $175 or actual freight, whichever is less.Dealer orders over $3,500 are shipped freight free. PRO-Link reserves the right to modify the capped freight program at any time should circumstances mandate. We also reserve the right to assign our carrier of choice. Requests for specific carriers, transit times, or deliveries that require accessorial services* do not qualify for flat rate shipping. 

4. How long do backordered items take to ship?

It depends on the item. Product delivery is sometimes delayed for reasons out of our control. We are constantly monitoring our stock levels and receiving shipments from our manufacturing centers.

5. Will the freight truck driver unload my LTL shipment?

No, truck freight companies do not require their drivers to unload shipments. Additional lift gate charge will apply if the driver unloads the merchandise, or if your delivery is zoned residential. The carrier will call and schedule the delivery when you'll have unloading help on hand. It is preferable to have a loading dock and/or a forklift or other material handling machine on site to unload your shipment. Many customers arrange for delivery to the nearest freight terminal or a close local business if unloading or residential zoning is an issue.

6. If I have more than one item on my order and an item is on back order, do I get charged shipping twice?

Yes, each item is charged shipping when it leaves.

7. What taxes are applied to my order?

Residents of Arkansas must pay applicable sales tax. If you are a tax-exempt customer in Arkansas please send us a copy of your exemption or farm use certificate.

8. What shipping carriers do you offer?

Ground Service

  • USPS
  • FedEx and UPS (expedited services are available based on the carrier’s available services

LTL – Truck Freight

  • FedEx LTL (Domestic and International)
  • UPS (Domestic and International)
  • Old Dominion (Domestic and International)
  • Southeastern Freight Lines
  • SAIA Motor Freight
  • AAA Cooper
  • XPO Logistics
  • Averitt Express

 

  • *Common accessorial services include but may not be limited to:
    1. Residentially zoned delivery addresses. Deliveries that are not in a commercial zone are rated as residential deliveries. This includes businesses run out of a residential address and many farm or rural delivery points. These are dictated by the freight companies, not PRO-Link.
    2. Lift gate services. If unloading requires driver assistance, the freight company will charge a lift gate fee.
    3. Driver calls/Delivery appointments. It is better to check online for your delivery status via tracking number than to incur a fee for a driver call.
    4. Over length. Single units over 12’ typically charge a length accessorial.
    5. Redelivery or reconsignment charges.
    6. Secured or limited access delivery points.

 

If an accessorial charge is incurred post-delivery, you will be billed for the additional charge as it relates to your delivery. Attempts to contest these charges are most often declined by the carriers.

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HAYSPEARS® is an agricultural supply company with a focus on material handling. Established in 2001, HAYSPEARS® is known for supplying quality parts to OEM, and distributors nation wide.

Contact Us

1900 Ford Ave
Springdale, AR 72764

sales@hayspears.com
(855)361-5987
© Copyright 2019 Pro-Link LLC.. All Rights Reserved.

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